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Inbox rules (Outlook)

Reconcile Sortfully with your existing Outlook rules.

If you already use Outlook's own inbox rules, Sortfully needs to know about them so the two don't fight over the same message. The Inbox rules page is where you check how they work with Sortfully.

What this page shows

Sortfully reads your existing Outlook rules (it asked for permission to do this when you connected) and lists each one with:

  • A plain-language summary, for example "If from Bob, move to Projects".
  • A risk badge:
  • May clash: this rule and Sortfully's filing both want to act on the same mail.
  • Review: worth a look, but probably fine.
  • Safe: no overlap with Sortfully.

If you have no rules, the page simply says there's nothing to do.

Sortfully never changes your rules

Sortfully can only read your rules; it never turns them on or off, edits or deletes them. When one of your rules moves new mail out of the Inbox, Sortfully leaves that message alone (see the resolution order; your own rules rank above Sortfully's filing). Both can still act on mail your rule doesn't catch.

Which rules should I keep?

That's up to you, and you change rules in Outlook itself:

  • Keep a rule when it does something Sortfully doesn't, like moving mail by subject or flagging it.
  • Consider turning a rule off in Outlook when it just sorts by sender into a folder. Sortfully's domain filing covers that, and turning it off avoids two tools moving the same message.

You can revisit this page any time, for instance after adding a new Outlook rule.